Approximately 1 billion passengers have passed through the Atlanta International Airport in the last 10 years. If each passenger was allowed a single piece of checked baggage, a successful Six Sigma program for baggage handling would result in how many passengers with misdirected luggage?
A) 3,400
B) 6 times the average yearly number of passengers
C) 34
D) 3.4

Question

Quizplus · Accepted Answer

A Six Sigma program aims for 3.4 defects per million opportunities. Therefore, for 1 billion passengers, the calculation is (3.4 defects/million) * (1,000 million passengers) = 3,400 misdirected luggage pieces.

Approximately 1 Billion Passengers Have Passed Through the Atlanta International