Question 1

Listeners who uncover exaggerations or loaded words are paying attention to

Accepted Answer

Loaded words and exaggerations appeal to the audience's emotions, which is the essence of pathos. Ethos relates to credibility, logos to logic, and post hoc is a logical fallacy, not related to the emotional appeal of language.

Question 2

Which of the following is a critical listening skill?

Accepted Answer

The answer of Which of the following is a critical...

Question 3

After Allison tells Pedro about the problems she is experiencing, he asks her, "Is there anything I can do to help you through this difficult time?" His response is

Accepted Answer

Pedro's response of offering to help indicates that he is providing support to Allison.

Question 4

Which of the following statements would be the best interpreting response?

Accepted Answer

This response shows empathy and a willingness to consider other perspectives or possibilities, which can help facilitate a productive discussion. The other options either shut down the conversation or impose the listener's own interpretation on the speaker's experience.

Question 5

Because Kevin's girlfriend has broken up with him, Shamika tells him, "It sounds like you are really sad." Shamika's response is

Accepted Answer

Shamika's response is paraphrasing Kevin's feelings. She is reflecting Kevin's emotional state by acknowledging that he seems sad.

Question 6

Why does the book recommend against the type of response known as judging?

Accepted Answer

Judging responses imply that the person's problems are not important or not valid, which can worsen their distress and lead to further problems in communication.

Question 7

The second stage in the learning process is __________.

Accepted Answer

The answer of The second stage in the learning process...

Question 8

Poor listeners sometimes fear that they cannot understand a message about an unfamiliar topic when someone is speaking knowledgeably about it. These listeners are experiencing_____________.

Accepted Answer

The answer of Poor listeners sometimes fear that they cannot...

Question 9

A word triggering an emotional response that interferes with listening is __________ noise.

Accepted Answer

The answer of A word triggering an emotional response that...

Question 10

When we receive too many messages at once and cannot attend to any of them, we experience_______.

Accepted Answer

The answer of When we receive too many messages at...

Question 11

When someone listens closely in order to use a speaker's words against her, this is___________ listening.

Accepted Answer

The answer of When someone listens closely in order to...

Question 12

People who focus on details, facts, and evidence are ___________-oriented listeners.

Accepted Answer

The answer of People who focus on details, facts, and...

Question 13

In The Art of Rhetoric, Aristotle referred to a speaker's character and competence as___________.

Accepted Answer

The answer of In The Art of Rhetoric, Aristotle referred...

Question 14

A speaker who claims that an idea is true just because it is, without offering evidence, is employing the logical fallacy of ____________.

Accepted Answer

The answer of A speaker who claims that an idea...

Question 15

When you try to understand the speaker's frame of reference, and when the goal of your listening is to help the speaker handle a problem, your listening is _________.

Accepted Answer

The answer of When you try to understand the speaker's...

Question 16

Reflective listening in which you let a speaker know the emotions you think he is experiencing is a _____________ paraphrase.

Accepted Answer

The answer of Reflective listening in which you let a...

Question 17

The textbook lists four reasons why listening is important. Think about listening in personal, professional, and public life. Describe each reason. For one of these, provide an example of how listening has been important to you.

Accepted Answer

The answer of The textbook lists four reasons why listening...

Question 18

The textbook offers tips for transferring information from short-term memory (STM) to long-term memory (LTM) and tips for retrieving information stored in LTM. Describe two recommended ways to achieve the first goal and two ways to achieve the second.

Accepted Answer

The answer of The textbook offers tips for transferring information...

Question 19

The textbook describes six informational listening skills. Describe each. Discuss your areas of strength and weakness.

Accepted Answer

The answer of The textbook describes six informational listening skills....

Question 20

Suppose this radio advertisement runs during election season. Which logical fallacies does it contain? Identify at least three. Provide a definition of the fallacy along with your identification. "(1) As the lead singer in a popular rock band, I am here to endorse Jane Smith for governor. (2) Either Ms. Smith wins this election, or our state economy will completely fall apart. (3) Her opponent, Ms. Jones, can't be trusted to fix the economy; Ms. Smith works hard, but Ms. Jones is lazy. (4) Ms. Smith is a successful financial planner, and Ms. Jones once owned a business that went bankrupt. (5) Everyone knows it's true: Ms. Smith is the best choice for governor!"

Accepted Answer

The answer of Suppose this radio advertisement runs during election...

Quiz 3: Listening