If Jay goes to Wendy's Hamburgers four out of ten times when he eats fast-food, he has a _____ of about 40 percent.

Question

Quizplus · Accepted Answer

Customer share refers to the percentage of a customer's total purchases made with a particular company. In this case, the question is asking about the percentage of times Jay goes to Wendy's out of all the times he eats fast-food, which is a measure of customer share. The other choices (customer churn rate, customer turnover rate, customer commitment factor, and organizational commitment factor) do not accurately describe this scenario.

If Jay Goes to Wendy's Hamburgers Four Out of Ten