Key questions that need to be answered when implementing and maintaining a cohesive CRM strategy across the value delivery network (VDN) include all of the following EXCEPT

Question

Quizplus · Accepted Answer

The key questions for implementing and maintaining a cohesive CRM strategy across the VDN focus on ownership of the customer and information, software requirements, and potential conflicts of interest. Managing campaign management is more of a tactical operation detail rather than a strategic consideration for CRM implementation across the VDN.

Key Questions That Need to Be Answered When Implementing and Maintaining