Virtual brand communities can lead to customer retention.

Name: Virtual brand communities can lead to customer retention.
Brand: Quizplus
Rating: 4.8 (37 reviews)

Question

Quizplus · Accepted Answer

Virtual brand communities provide a platform for customers to engage with each other and the brand, which can foster a sense of loyalty and connection. By feeling like part of a community, customers are more likely to continue engaging with the brand and making purchases, leading to higher customer retention rates.

Virtual Brand Communities Can Lead to Customer Retention