While some older people use social networking in the U.S, the average age of social networking site users in the U.S. is 23 years old.
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Q8: Operational CRM includes predictive analytics and segmentation
Q9: Social media marketing works well in theory
Q10: Social trust is the most important factor
Q11: A higher percentage of the U.S. population
Q12: The leading social networking site in China,
Q14: BBS stands for Bulletin Board System.
Q15: Chinese consumers are much heavier users of
Q16: CRM usage in Asia, particularly China and
Q17: The reason CRM has penetrated companies to
Q18: Social networks cannot be considered as new
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