CRM usage in Asia, particularly China and Japan, is higher than in the U.S.
Correct Answer:
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Q11: A higher percentage of the U.S. population
Q12: The leading social networking site in China,
Q13: While some older people use social networking
Q14: BBS stands for Bulletin Board System.
Q15: Chinese consumers are much heavier users of
Q17: The reason CRM has penetrated companies to
Q18: Social networks cannot be considered as new
Q19: Walmart was one of the first to
Q20: Dave Carroll's United Airline's YouTube videos have
Q21: At the core of social networks are
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