________, both inbound and outbound can also be used as research centers to gain real-time feedback about the brand and its marketing and advertising strategies.

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Call centers, both inbound and outbound, serve as direct points of contact with customers, allowing companies to gather real-time feedback about their brand, products, and marketing strategies. This makes them valuable research centers for understanding customer preferences and improving business practices.

________, Both Inbound and Outbound Can Also Be Used as Research