Question 1

Boris is making a list of tools and techniques for Communication Planning. Which of the following should he include?
A)Flowcharting and sensitivity analysis
B)Program communication requirements and stakeholder analysis
C)Stakeholder analysis and communication technology determination
D)Communication management plan and communication technology determination

Accepted Answer

Boris should list Stakeholder analysis and communication technology determination as tools and techniques for Communication Planning.
Key Takeaway: Communication Planning is the process of determining the communication needs of the program stakeholders and planning how to satisfy said needs. This would include determining what information is needed to be communicated and when, how it should be communicated, and who will communicate and to whom. Stakeholder analysis and communication technology determination are important tools and techniques used to perform this process.

Question 2

What is phase three of the program life cycle called?
A)Pre-program setup
B)Program setup
C)Initiating
D)Establish program infrastructure

Accepted Answer

Phase three of the program life cycle is called establish program infrastructure.
Key Takeaway: Five phases make up a program life cycle: pre-program setup, program setup, establishing program infrastructure, delivering incremental benefits, and closing the program. A program may uses processes from the nine knowledge areas, and process groups are closely related to the program phases, but only these five phases make up a program life cycle.

Question 3

Pick the Executing process that belongs to the Integration Management Knowledge area.
A)Develop Program Team
B)Direct and Manage Programs Execution
C)Perform Quality Assurance
D)Information Distribution

Accepted Answer

Direct and Manage Programs Execution is the only Executing process that belongs to Integration Management.
Key Takeaway: The Integration Management Knowledge area includes program management tasks that deal with the big picture of program management tasks. This includes identifying, uniting, and coordinating processes and projects across process groups and different knowledge areas. Developing the program management plan, developing the interface management plan, developing the resource management plan, and developing the transition plan all fall under the Integration Management Knowledge area.

Question 4

Which process does NOT belong to the Executing process group?
A)Perform Quality Assurance
B)Information Distribution
C)Cost Estimating and Budgeting
D)Acquire Program Team

Accepted Answer

Cost Estimating and Budgeting do not belong to the Executing process group.
Key Takeaway: The Executing process group drives the program work, in accordance with the program management plan and its subsidiary plans. In essence, it is the same thing as executing the program management plan. The executing process group includes acquiring the resources, contractors, staff, and suppliers needed to execute the program; developing the program team and ensure proper quality standards; and making sure that all program stakeholders receive any relevant program information.

Question 5

Zed is getting ready to perform the Develop Program Team process. The output that Zed can expect from this process includes:
A)Updates to training records and staffing management plan
B)Performance assessment and improvements
C)Staffing management plan and training records
D)Performance assessment and training plan

Accepted Answer

Performance assessment and improvements are outputs of the Develop Program Team process.
Key Takeaway: The program team is the team that is ultimately responsible for developing the benefits at the program level. Largely, the program team is broken into the program manager, who is responsible for overall program management, and the program team members who perform the individual program activities. The team is assessed during the Develop Program Team process, with the goal of increasing the performance of the team and its individual members. The outputs of this process are the performance assessment and improvements.

Question 6

To which process group does the Acquire Program Team belong?
A)Human Resource
B)Planning
C)Initiating
D)Executing

Accepted Answer

The Acquire Program Team process belongs to the Executing process group.
Key Takeaway: Remember that the program team consists of the program manager and program team members who are ultimately responsible for the program. To acquire these people means literally to obtain or hire the program team who will be responsible for the work.

Question 7

Which of the following are work results an output of?
A)Perform Quality Assurance
B)Develop Program Team
C)Direct and Manage Program Execution
D)Monitor and Control Program Work

Accepted Answer

Work results are an output of the Direct and Manage Program Execution process.
Key Takeaway: The Direct and Manage Program Execution process performs-or implements-all of the plans heretofore made in your program management plan. The main purpose of this process is to produce the program deliverables by properly and efficiently executing the program management plan, implementing change requests in a timely and organized fashion, implementing the proper methods and quality standards, delivering status information on the program's deliverables and processes, and promptly resolving any issues that may arise.

Question 8

Which process is contract negotiation a tool or technique for?
A)Select Sellers
B)Request Seller Responses
C)Program Contract Administration
D)Acquire Program Team

Accepted Answer

Contract negotiation is a tool or technique for the process Select Sellers.
Key Takeaway: The Select Sellers process reviews all of the seller responses to buyer requests, evaluates and selects the correct sellers based upon standard criteria, and finally negotiates business contracts with those sellers. The input items for this process include proposals, a list of qualified sellers, and evaluation criteria agreed upon by your group in the Plan Program Contracting process.

Question 9

Rudy Polka, the senior program manager for the Dances of Hungary program, asks junior program manager, Fae Hoedown, to check out the recognition and reward system before performing this process. Which process is Mr. Polka referring to?
A)Human Resource Planning
B)Contract Negotiation
C)Develop Program Team
D)Acquire Program Team

Accepted Answer

Mr. Polka is referring to the process Develop Program Team.
Key Takeaway: Developing the Program Team is all about improving upon the skill set of the current program group and increasing performance. This kind of development gives room for an employee to expand his or her given role within the program, take on new assignments and tasks, or be guaranteed a spot with another program at the conclusion of the current program. Creating a balance between program needs and the career needs of an individual team member is key to a successful development plan.

Question 10

Baker T. Wheatley's job is quality assurance. Which of the following tools and techniques will Baker use?
A)Training
B)Procurement
C)Work authorization system
D)Process analysis

Accepted Answer

Process analysis is a tool and technique that Baker will use while performing quality assurance.
Key Takeaway: Quality assurance is the application of the planned systematic quality activities. The Perform Quality Assurance process regularly evaluates the program performance to make sure the program complies with the planned quality standards. Quality audits and process analysis can be used in the Quality Assurance process.

Question 11

Michal P. Gleason is in the process of developing his program team. Which tools and techniques would he NOT use to do this?
A)Mentoring
B)Co-location
C)Procurement
D)Training

Accepted Answer

Procurement would not be used to develop Mr. Gleason's program team.
Key Takeaway: Developing the Program Team is all about improving upon the skill set of the current program group and increasing performance. This kind of development gives room for an employee to expand his or her given role within the program, take on new assignments and tasks, or be guaranteed a spot with another program at the conclusion of the current program. The following tools and techniques are used in developing a program team: general management skills (including effective communication, ability to influence others, leadership, motivation, conflict management, problem-solving, and setting ground rules), team-building, training, co-location, and recognizing achievements.

Question 12

Which process is a work authorization system used to perform?
A)Perform Quality Assurance
B)Information Distribution
C)Human Resource Management
D)Direct and Manage Program Execution

Accepted Answer

A work authorization system is used to perform the Direct and Manage Program Execution process.
Key Takeaway: A work authorization system is used to determine how the program work will be properly authorized to ensure that the work is performed in the correct sequence by the correct individuals or groups at the correct time. This system along with other tools and techniques such as: general management skills, management information system, status-review meetings, product skills and knowledge, and organizational process assets are used to generate the output of the Direct and Manage Program Execution process.

Question 13

Maria Meerkat was told that her manager, Barbara Wolfdoggie, needed data storage and retrieval tools to perform a process. Which process is most likely being referred to here? (Domain 4)
A)Communication Management
B)Database Management
C)Information Distribution
D)Human Resource Management

Accepted Answer

Ms. Wolfdoggie most likely needed data storage and retrieval tools to perform the Information Distribution process.
Key Takeaway: The Information Distribution process provides needed accurate information to the program stakeholders in a timely manner. One of the tools needed for this process is an information/data storage and retrieval system. This system would need to do the following: set up the program database, add the data to the database, manipulate the data in the database, such as by consolidating it, retrieve the data, and retrieve the information created from the data.

Question 14

Newton Botswani is managing a program execution when he decides to initiate a project within the program. Which document will Newton need to authorize the project?
A)Project management plan
B)Project charter
C)Program charter
D)Authorize Projects

Accepted Answer

Newton will need the project charter to authorize the project within his program.
Key Takeaway: The project charter is a document to officially start a constituent project within a given program. The charter must document the need for the project, an understanding of the customer's requirements for the project, and how the project's deliverables will satisfy the customer's requirements. A project charter should always include: justification for the project, a clear and detailed project description, how the project contributes to the overall objectives of the program, customer requirements, a list of participating departments, a project schedule and budget, and the name of the project manager and summary of his or her roles.

Question 15

Which of these is performed first?
A)Create PWBS
B)Program Schedule Development
C)Develop Program Team
D)Acquire Program Team

Accepted Answer

Create PWBS is performed first.
Key Takeaway: Program Schedule Development, Develop Program Team, and Acquire Program Team all use the PWBS as an input item. Because the PWBS is needed before you can do any of the other things, creating the PWBS should always be your first priority when starting new programs.

Question 16

Which of the following is an output of the Information Distribution process?
A)Information requests
B)Formal and informal communication of information
C)Communication messages to be delivered
D)Stakeholder analysis chart

Accepted Answer

Formal and informal communication of information is an output of the Information Distribution process.
Key Takeaway: The Information Distribution process provides needed accurate information to the program stakeholders in a timely manner. The output of this process includes formal communication of information and informal communication on an as-needed basis. Information distribution is critical to executing a successful program.

Question 17

Which is NOT an input to the Select Sellers process?
A)Qualified sellers list
B)Evaluation criteria
C)Selected sellers list
D)Proposals from vendors

Accepted Answer

Selected sellers list is not an input to the Select Sellers process.
Key Takeaway: The Select Sellers process is used to choose one or more sellers for product procurement, based upon seller responses to buyer requests. Additionally, this process negotiates written contracts with the selected sellers, including all terms and conditions of the relationship, the seller's role within the program, a definition of the deliverables, and the overall cost. Inputs to the Select Sellers process are: proposals, a list of qualified sellers, and the evaluation criteria used to select the sellers. The Selected sellers list is an output to the Select Sellers process.

Question 18

Which of the following are inputs to the Request Seller Responses process?
A)Program preferred vendors list and evaluation criteria
B)Program vendors list and request for quotations
C)Evaluation criteria and request for information
D)Request for quotations and request for information

Accepted Answer

Program preferred vendors list and evaluation criteria are inputs to the Request Seller Responses process.
Key Takeaway: The Request Seller Responses process obtains responses in terms of quotations, offers, proposals, and bids from sellers outside the program team for their product or services needed for the program. The input to this process includes the program preferred vendor list and evaluation criteria. From this input responses can be sought through using various techniques.

Question 19

In which phase of the program life cycle is the infrastructure for a program established?
A)One
B)Two
C)Three
D)Four

Accepted Answer

The infrastructure for a program is established in phase three of the program life cycle.
Key Takeaway: The program life cycle consists of: Pre-program setup, Program setup, Establishing Program Infrastructure, Delivering Benefits, and Closing the Program. The infrastructure for a program is established in phase three of the life cycle, aptly named "Establishing Program Infrastructure."

Question 20

Which is NOT an input to the Direct and Manage Program Execution process?
A)Program schedule
B)Implemented change requests
C)Approved change requests
D)Program management plan

Accepted Answer

Implemented change requests are not an input to the Direct and Manage Program Execution process.
Key Takeaway: The Direct and Manage Program Execution process manages various interfaces in the project to execute the program work smoothly with the objective of delivering the planned benefits. The input of the Direct and Manage Program Execution process includes the program management plan and the program schedule. Approved change requests are integrated with the program management plan and are therefore considered an input to the process, but implemented change requests are included in the output of the Direct and Manage Program process.

Quiz 1: Program and Project Management

Boris is making a list of tools and techniques for Communication Planning. Which of the following should he include?

What is phase three of the program life cycle called?

Pick the Executing process that belongs to the Integration Management Knowledge area.

Which process does NOT belong to the Executing process group?

Zed is getting ready to perform the Develop Program Team process. The output that Zed can expect from this process includes:

To which process group does the Acquire Program Team belong?

Which of the following are work results an output of?

Which process is contract negotiation a tool or technique for?

Rudy Polka, the senior program manager for the Dances of Hungary program, asks junior program manager, Fae Hoedown, to check out the recognition and reward system before performing this process. Which process is Mr. Polka referring to?

Baker T. Wheatley's job is quality assurance. Which of the following tools and techniques will Baker use?

Michal P. Gleason is in the process of developing his program team. Which tools and techniques would he NOT use to do this?

Which process is a work authorization system used to perform?

Maria Meerkat was told that her manager, Barbara Wolfdoggie, needed data storage and retrieval tools to perform a process. Which process is most likely being referred to here? (Domain 4)

Newton Botswani is managing a program execution when he decides to initiate a project within the program. Which document will Newton need to authorize the project?

Which of these is performed first?

Which of the following is an output of the Information Distribution process?

Which is NOT an input to the Select Sellers process?

Which of the following are inputs to the Request Seller Responses process?

In which phase of the program life cycle is the infrastructure for a program established?

Which is NOT an input to the Direct and Manage Program Execution process?