Question 1

I __________ working all afternoon and have just finished the assignment.

Accepted Answer

B

Question 2

Rohan __________ the movie before he read the review.

Accepted Answer

The correct answer is C) had watched. This sentence requires the past perfect tense ("had watched") because it describes an action (watching the movie) that was completed before another action in the past (reading the review).

Question 3

He __________ in the States but he still does not have a command over the English language.

Accepted Answer

C

Question 4

By the next month, we shall __________ the project.

Accepted Answer

The correct answer is D) have completed. This is because the sentence is referring to a future action that will be completed by a specific time in the future, which requires the future perfect tense. The future perfect tense is formed with "will have" or "shall have" followed by the past participle of the verb, which in this case is "completed."

Question 5

Every boy and girl  __________ in the class today.

Accepted Answer

The subject "Every boy and girl" is singular because "every" indicates each individual member of a group, so the singular verb "is present" is correct.

Question 6

___ means communication without words.

Accepted Answer

Non-verbal communication refers to the process of conveying a message without the use of words. This can include facial expressions, body language, gestures, eye contact, and other physical cues that communicate feelings or information.

Question 7

___ aims at making people work together for the common good of the organization.

Accepted Answer

Communication is key in fostering an environment where people work collaboratively towards the common goals of an organization. It enables the sharing of ideas, feedback, and strategies, ensuring that everyone is aligned and working together effectively.

Question 8

at each stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as ___.

Accepted Answer

The answer of  at each stage in the process of...

Question 9

A ___ connects the sender to the receiver.

Accepted Answer

The answer of  A ___ connects the sender to the...

Question 10

Communication that takes place between the members of an organization within itself is ___.

Accepted Answer

Communication that occurs between members within an organization is referred to as internal communication. This includes all the interactions among employees, teams, and departments to facilitate operations, share information, and collaborate effectively.

Question 11

___ is an exchange of facts, ideas, opinions or emotions by two or more persons.

Accepted Answer

Communication is the process through which individuals exchange information, ideas, emotions, and thoughts. It encompasses a wide range of interactions, not limited to verbal conversation, making it the correct answer.

Question 12

Language of a memo should be ___ and ___ to understand.

Accepted Answer

The answer of  Language of a memo should be ___...

Question 13

Which of the following is not one of the steps in the communication process?

Accepted Answer

Noise is considered a barrier or interference in the communication process, not a step. The steps typically include encoding, transmission, and decoding of messages.

Question 14

The communication process consists of three steps. In _____________, the receiver interprets the message and translates it into meaningful information.

Accepted Answer

Decoding is the process where the receiver interprets the message and translates it into meaningful information, making it a crucial step in the communication process.

Question 15

Which is not a part to a business letter?

Accepted Answer

Indenting is not a standard required part of a business letter format. Business letters typically include a signature, salutation, and inside address among other elements, but indenting is more related to personal preference or specific style guides rather than a required component.

Question 16

How many times will your name appear on a business letter?

Accepted Answer

Your name typically appears twice on a business letter: once in the sender's address section and once in the signature block.

Question 17

Which part to a business letter comes after the body?

Accepted Answer

The closing comes after the body of a business letter. It precedes the signature and typically includes phrases like "Sincerely" or "Best regards."

Question 18

What is the name and address you are writing to called?

Accepted Answer

The name and address you are writing to in a letter is called the "Inside Address." This part of the letter specifies the recipient's full name, title, and address.

Question 19

Which part of a business letter uses a colon?

Accepted Answer

The salutation in a business letter is followed by a colon (e.g., "Dear Mr. Smith:"). This is a standard format in business correspondence to formally address the recipient before the body of the letter.

Question 20

What do you write in the salutation is you don't know an exact name?

Accepted Answer

Using "Dear Sir or Madam" is a traditional and widely accepted way to address a letter when the recipient's name is unknown.

Quiz 2: Communication and Business Writing