Question 1

For which of the following should you use a formal, written communications method?
A)Negotiating a contract
B)Change request
C)Status report to the CEO
D)Requesting essential resources
E)All of the above

Accepted Answer

All of the choices should be formally written and documented.
Key takeaway: Formal written documentation is a way of covering yourself, but also articulating the importance of a request or task. For instance, a formal request for more resources must be taken seriously be a senior manager. In organization, there are constant informal requests for more resources. "I'm overworked" or "If we only had another guy on this team" are common refrains but generally ignored. A written request says "I'm serious, this project needs more for us to get it done."

Question 2

A _____________ is a document or collection of notes or diagrams that is used by the Business Analyst to organize and analyze requirements.
A)work structure
B)formal deliverable
C)work product
D)informal deliverable

Accepted Answer

A work product is a document or collection of notes or diagrams that is used by the Business Analyst to organize and analyze requirements.
Key Takeaway: Work products are all documents that are generated in the course of requirements gathering. Work products can be meeting agendas and minutes, interview questions and notes, issues logs, work plans, and status reports. Work products can be both deliverables that are given to stakeholders or non-deliverables shared by project team members.

Quiz 3: Requirements Communication

For which of the following should you use a formal, written communications method?

A _____________ is a document or collection of notes or diagrams that is used by the Business Analyst to organize and analyze requirements.