Question 1

A series of stages by which a consumer might choose a new product or service. What does it called?
A)consumer adaption process
B)buyer decision process
C)selling decision process
D)all of these

Accepted Answer

A

Question 2

Who are the purchasers of goods and services for his immediate use and consumption ?
A)buyers
B)customers
C)consumers
D)all of these

Accepted Answer

Consumers are the individuals who purchase goods and services for their immediate use and consumption, rather than for resale or further production.

Question 3

A mother buys baby food for her baby regularly .here baby is :
A)consumer
B)customer
C)user
D)buyer

Accepted Answer

A

Question 4

What does it called The dissatisfaction of a consumer after purchasing a product ?
A)cognitive dissonance
B)post purchase dissonance
C)buyer's remorse
D)all of these

Accepted Answer

All the terms - cognitive dissonance, post-purchase dissonance, and buyer's remorse - describe the feeling of regret or anxiety after making a purchase, making all of them correct in the context of consumer dissatisfaction.

Question 5

Name the Behavior of a consumer after purchasing a product ?
A)post purchase behavior
B)pre purchase behavior
C)spot purchase behavior
D)none of these

Accepted Answer

Post-purchase behavior refers to the actions and reactions of consumers after they have purchased a product, including their levels of satisfaction or dissatisfaction, product usage, and loyalty.

Question 6

Which of the following is not a Social factor influencing consumer behavior ?
A)family
B)classmates
C)status
D)social class

Accepted Answer

The answer of Which of the following is not a...

Question 7

What is the Culture within the culture?
A)inter culture
B)intra culture
C)sub culture
D)additional culture

Accepted Answer

Subculture refers to a culture within a broader mainstream culture, with its own separate values, practices, and beliefs. It exists within the larger culture but differs from it in some significant ways.

Question 8

Which is personal factor of consumer buying behavior?
A)personality
B)personal income
C)savings
D)consumer credit

Accepted Answer

Personality is a personal factor that influences consumer buying behavior. It refers to the unique characteristics, traits, and attitudes that shape an individual's buying decisions.

Question 9

As a set of assumptions that focus on consumer choices that result in different alternatives such as happiness, satisfaction, or utility. Choose the correct term.
A)consumer preference
B)buying assumption
C)consumer behavior
D)none of these

Accepted Answer

Consumer preference refers to the set of assumptions about the choices consumers make based on their pursuit of happiness, satisfaction, or utility.

Question 10

What is it called the willingness of consumers to purchase products and services as per their taste, need and of course pocket?
A)consumer behavior
B)consumer interest
C)consumer attitude
D)consumer perception

Accepted Answer

The answer of What is it called the willingness of...

Question 11

Which aspect deals with the various stages a consumer goes through before purchasing products or services for his end use?
A)consumer behavior
B)consumer interest
C)consumer attitude
D)consumer perception

Accepted Answer

Consumer behavior encompasses the various stages a consumer goes through before purchasing products or services for his end use, including the processes that lead up to the purchase decision.

Question 12

what is refers to the buying behavior of final consumers?
A)consumer buyer behavior
B)target market buying
C)market segment buying
D)business buying behavior

Accepted Answer

Consumer buyer behavior refers to the purchasing patterns and decision-making processes of individuals or households who are buying goods and services for personal use.

Question 13

which is the influence of Consumer purchases other than cultural, social, personalfactors?
A)psychographic characteristics.
B)psychological characteristics.
C)psychometric characteristics
D)supplyand demand characteristics.

Accepted Answer

Psychological characteristics, including motivation, perception, learning, beliefs, and attitudes, significantly influence consumer purchases beyond cultural, social, and personal factors. These elements affect how consumers view and react to products, advertisements, and brands, ultimately influencing their buying decisions.

Question 14

Which of the following is NOT one of the five stages of the buyer decision process?
A)need recognition
B)brand identification
C)information search
D)purchase decision

Accepted Answer

Brand identification is not considered one of the five stages of the buyer decision process. The recognized stages are need recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior.

Question 15

Cognitive dissonance occurs in which stage of the buyer decision process model?
A)need recognition
B)information search
C)evaluation of alternatives
D)post purchase conflict

Accepted Answer

Cognitive dissonance, a psychological discomfort experienced by a consumer after making a purchase, typically occurs in the post-purchase stage of the buyer decision process model. This is when the consumer may second-guess their decision or feel regret, especially if the product does not meet their expectations or if they encounter information that contradicts their purchase decision.

Question 16

Which concept is related to the post decision anxiety ?
A)extensive decision making
B)cognitive dissonance
C)limited decision making
D)marketing strategy

Accepted Answer

Cognitive dissonance refers to the discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time, or is confronted by new information that conflicts with existing beliefs, ideas, or values. This concept is closely related to post-decision anxiety, as individuals often experience cognitive dissonance after making a decision, worrying whether they made the right choice.

Question 17

Who developed the need hierarchy theory ?
A)philip kotler
B)abraham h maslow
C)n h borden
D)peter f drucker

Accepted Answer

Abraham H. Maslow developed the need hierarchy theory, which is a psychological theory that categorizes human needs into a hierarchy, typically depicted as a pyramid.

Question 18

Which of the following is a rational buying motive ?
A)love and affection
B)prestige
C)durability
D)habit

Accepted Answer

Durability is a rational buying motive because it is based on logical reasoning and the practical benefits of the product, such as its ability to last a long time and provide value for money.

Question 19

Perception belongs to which factor ?
A)personal factor
B)psychological
C)cultural
D)social factor

Accepted Answer

Perception is a psychological factor because it involves the process by which individuals interpret and organize sensation to produce a meaningful experience of the world. This includes how we see, hear, feel, taste, and smell stimuli and how our brains interpret these sensations.

Question 20

Which Motivepersuade a person to buy products from a particular shop?
A)patronage motives
B)product motives
C)internal motives
D)inherent motives

Accepted Answer

Patronage motives are specifically related to the reasons why a person might choose to buy from a particular shop or brand, such as loyalty, service quality, convenience, or personal relationships with the brand or its employees.

Quiz 5: Consumer Behavior and Buying Decision Process

A series of stages by which a consumer might choose a new product or service. What does it called?

Who are the purchasers of goods and services for his immediate use and consumption ?

A mother buys baby food for her baby regularly .here baby is :

What does it called The dissatisfaction of a consumer after purchasing a product ?

Name the Behavior of a consumer after purchasing a product ?

Which of the following is not a Social factor influencing consumer behavior ?

What is the Culture within the culture?

Which is personal factor of consumer buying behavior?

As a set of assumptions that focus on consumer choices that result in different alternatives such as happiness, satisfaction, or utility. Choose the correct term.

What is it called the willingness of consumers to purchase products and services as per their taste, need and of course pocket?

Which aspect deals with the various stages a consumer goes through before purchasing products or services for his end use?

what is refers to the buying behavior of final consumers?

which is the influence of Consumer purchases other than cultural, social, personalfactors?

Which of the following is NOT one of the five stages of the buyer decision process?

Cognitive dissonance occurs in which stage of the buyer decision process model?

Which concept is related to the post decision anxiety ?

Who developed the need hierarchy theory ?

Which of the following is a rational buying motive ?

Perception belongs to which factor ?

Which Motivepersuade a person to buy products from a particular shop?