Lots of times complaining callers who question the callers' credentials are really wondering whether they can trust the worker.

Question

Lots of times complaining callers who question the callers' credentials are really wondering whether they can trust the worker.​

Quizplus · Accepted Answer

When callers question the credentials of the worker, it may not necessarily be about their qualifications, but rather a way of trying to gauge their reliability and trustworthiness. The caller wants to ensure that they are talking to someone who is capable of helping them and has the knowledge to answer their questions, which can help build trust in the worker.

Lots of Times Complaining Callers Who Question the Callers' Credentials