Which of the following strategies would not be recommended by the authors for an abusive,sexually explicit caller?

Question

Which of the following strategies would not be recommended by the authors for an abusive,sexually explicit caller?​

Quizplus · Accepted Answer

Staying on the line and building a trusting relationship with an abusive, sexually explicit caller is not recommended as it puts the operator at risk for continued harassment or potential harm. Termination, switching the caller to a supervisor or another operator, and covert modeling (modeling more appropriate behavior for the caller to emulate) are all recommended strategies for dealing with such callers.

Which of the Following Strategies Would Not Be Recommended by the Authors