Question 1

Which of the following sentences is true for the development group of an IS department?

Accepted Answer

The size and structure of the development group in an IS department will vary depending on whether the programs are developed in-house or outsourced. If the programs are developed in-house, the development group will be larger and structured differently compared to if the programs are outsourced.

Note: Option B refers to the support group, option C refers to the outsourcing group, and option D refers to the security group.

Question 2

________ is another,more common title given to the director of computer services.

Accepted Answer

CIO stands for Chief Information Officer, which is a more common title given to the director of computer services. CEO stands for Chief Executive Officer, COO stands for Chief Operating Officer, and CTO stands for Chief Technology Officer.

Question 3

A ________ monitors,maintains,fixes,and tunes computer networks.

Accepted Answer

A network administrator is responsible for monitoring, maintaining, fixing, and tuning computer networks. Technical writers create written materials, network programmers write code for network software, and PQA test engineers test software products for quality assurance. None of these roles specifically involve managing computer networks.

Question 4

Which of the following staff functions is at the top most of a typical senior-level reporting relationship?

Accepted Answer

The Chief Operating Officer (COO) is typically at the top of the staff functions reporting hierarchy, as they are responsible for the day-to-day operations of the organization and provide guidance and support to other staff functions such as the Chief Information Officer (CIO), Chief Technology Officer (CTO), and Chief Financial Officer (CFO). While these other staff functions are important and have unique responsibilities, the COO is usually higher in the reporting structure due to their overall strategic and operational responsibilities.

Question 5

The CTO heads the ________ group in the IS department.

Accepted Answer

The CTO (Chief Technology Officer) typically heads the technology group in the IS (Information Systems) department. The other options like operations, trading and sales, and outsourcing relations are not directly related to the role and responsibilities of a CTO.

Question 6

The ________ group's purpose is to protect information assets by establishing standards and management practices and policies.

Accepted Answer

The purpose of data administration is to protect information assets by establishing standards and management practices and policies. The other options do not relate to this specific purpose.

Question 7

The development group in a company's IS department is staffed primarily by programmers,test engineers,technical writers,and other development personnel: Based on this information,which of the following is likely to be true?

Accepted Answer

The fact that the company has a development group that is staffed with programmers, test engineers, and technical writers indicates that the company develops programs in-house rather than using licensed software or outsourcing the work to other companies.

Question 8

In organizations where primary information systems support only accounting and finance activities,a reporting arrangement wherein the CIO reports to the ________ is practical.

Accepted Answer

In organizations where primary information systems support only accounting and finance activities, it is practical for the CIO to report to the CFO as the CFO is typically responsible for overseeing financial reporting and ensuring compliance with regulations.

Question 9

A ________ performs a wide range of activities such as programming,testing,database design,communications and networks,project management,and so on,and is required to have an entrepreneurial attitude.

Accepted Answer

A consultant typically performs a wide range of activities across different domains and is expected to have an entrepreneurial attitude to adapt and provide solutions in various situations.

Question 10

An organization that wishes to leverage the power of social media and elastic cloud opportunities to help accomplish its goals and objectives should ideally turn to the ________ group within its IT department for information.

Accepted Answer

The technology group within the IT department is responsible for researching and assessing new technologies, including social media and cloud computing, and recommending them to the organization for adoption. They can provide valuable information on how to leverage these technologies to achieve the organization's goals and objectives. The operations group is typically responsible for maintaining the day-to-day IT infrastructure and services, while the development group focuses on creating new software applications. The data administration group is responsible for managing the organization's data and databases.

Question 11

The ________ group manages the computing infrastructure,including individual computers,in-house server farms,networks,and communications media.

Accepted Answer

The operations group is responsible for managing the computing infrastructure, including individual computers, in-house server farms, networks, and communications media. The other choices, technology, development, and outsourcing relations, are not directly related to managing infrastructure.

Question 12

In organizations that operate significant nonaccounting information systems,such as manufacturers,a reporting arrangement wherein the CIO reports to the ________ is more common and effective.

Accepted Answer

In organizations that operate significant nonaccounting information systems, such as manufacturers, a reporting arrangement where the Chief Information Officer (CIO) reports to the Chief Executive Officer (CEO) is more common and effective. This ensures that the CIO's expertise is fully integrated with the organization's overall strategy and decision-making processes. The CFO may not have the necessary technical understanding to fully appreciate the value of the organization's information systems. Similarly, the Chief Technology Officer (CTO) may lack the broader business perspective necessary to make decisions that align with the organization's overall goals. The Chief Security Officer (CSO) is responsible for information security and may not necessarily have a comprehensive understanding of the organization's information systems.

Question 13

If a company's IS-related programs are not developed in-house,then the development group of the IS department will be staffed primarily by ________.

Accepted Answer

Systems analysts are responsible for gathering and analyzing requirements, designing systems, and writing specifications. They are the primary staff in the development group of an IS department when programs are not developed in-house.

Question 14

Which of the following is a responsibility of a systems analyst?

Accepted Answer

Determining system requirements is a key responsibility of a systems analyst. Advising the CIO on emerging technologies falls more under the purview of a technology strategist or IT consultant. Monitoring and fixing computer networks is typically the responsibility of network administrators, while managing the IT department is the responsibility of an IT manager or director.

Question 15

The ________ group within the IS department manages the process of creating new information systems as well as maintaining existing information systems.

Accepted Answer

The development group within the IS department is responsible for creating new information systems and maintaining existing ones. The technology group focuses on managing and maintaining the hardware and software infrastructure, the operations group focuses on the day-to-day maintenance and support of the systems, and the data administration group focuses on managing and maintaining the organization's data resources.

Question 16

Which of the following would be a responsibility of a small-scale project manager?

Accepted Answer

Small-scale project managers are responsible for initiating, planning, managing, monitoring, and closing down small projects. Option B is related to quality assurance, and Option C is related to strategic decision-making. Option D is a responsibility of user support staff.

Question 17

The ________ group investigates new information systems and determines how the organization can benefit from them.

Accepted Answer

The technology group is responsible for investigating new information systems and determining how they can benefit the organization.

Question 18

A ________ designs and writes computer codes.

Accepted Answer

A programmer designs and writes computer codes. Technical writers create instructional materials, systems analysts analyze and design information systems, and business analysts analyze business processes and recommend solutions.

Question 19

Information systems must be aligned with an organization's ________ to help it accomplish its goals and objectives.

Accepted Answer

Competitive strategy refers to the approach an organization takes to gain a competitive advantage in the market. A company's information systems should be aligned with this strategy to support and help achieve its goals and objectives. The other options, reporting structure and departments, are internal factors that do not necessarily determine an organization's overall strategy. Culture can be important but it is not as central to the alignment of information systems as competitive strategy.

Question 20

The IS department's principal manager is the ________.

Accepted Answer

CIO stands for Chief Information Officer and is the principal manager of the IS department. They are responsible for overseeing the technology and information systems used by the organization. CEO (Chief Executive Officer) is the top executive in charge of overall management and strategy of the organization. CTO (Chief Technology Officer) is responsible for the technology research and development within an organization. COO (Chief Operating Officer) oversees the day-to-day operations of the organization.

Quiz 11: Information Systems Management