Communication is an exchange of ideas between people. One person - the speaker - sends a message, while the others - the listeners - receive and perceive that message. How the listener understands a message may be different than what the speaker intended, and can easily be affected by all of the following except:

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The way a doula dresses may say a lot about her level of professionalism, and may impact her ability to relate to her clientele, but is less likely to change how messages are perceived than the other attributes listed. The way a speaker chooses words, the visual cues she uses, and her own personal biases all contribute to the sent message. Then, the listeners own cultural beliefs, vocabulary, and body language contribute to their understanding or perception of the message. This complicated interplay leaves many openings for miscommunication, but can be navigated using active listening skills.

Communication Is an Exchange of Ideas Between People