Personal assumptions, judgments, and beliefs can __________ what we hear.

Question

Quizplus · Accepted Answer

Interjecting personal bias can lead to judgmental responses to the client, rather than respectful communication. Personal biases do nothing to improve understanding. As a listener, your role is to grasp what is being said, which might require reflecting on the information given to you by the client orasking for clarification. The best way to keep bias from affecting a doula's responses is for her to recognize what her personal preconceptions are and to work at not assuming anything.

Personal Assumptions, Judgments, and Beliefs Can __________ What We Hear