The term 'emotional labour' is associated with which author?
A)Arlie Hochschild
B)Stephen Fineman
C)David Sims
D)Yiannis Gabriel

Name: The term 'emotional labour' is associated with which author? A)Arlie Hochschild B)Stephen Fineman C)David Sims D)Yiannis Gabriel
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Question

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Arlie Hochschild introduced the concept of emotional labor in her 1983 book "The Managed Heart." The term describes the process of managing emotions to fulfill the emotional requirements of a job.

The Term 'Emotional Labour' Is Associated with Which Author