'total customer benefits' includes
A) product benefits
B) services benefit
C) image benefit
D) all of above
Correct Answer:
Verified
Q2: Customized products and services for customers and
Q3: Company's 'customer relationship capital' is another name
Q4: Company's monetary, time and energy cost, all
Q5: A person or company that yields a
Q6: Customers lifetime purchases that generate net present
Q8: Programs designed for customers which is limited
Q9: First step in analysis of customer value
Q10: Difference between customers evaluation including all costs
Q11: Process of building, organizing and using databases
Q12: Perceived monetary value of all benefits which
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