Customers lifetime purchases that generate net present value of future profit streams is called
A) customer lifetime value
B) customer purchases value
C) customer cost incurred
D) customer relationships
Correct Answer:
Verified
Q1: Percentage or number of customers who move
Q2: Customized products and services for customers and
Q3: Company's 'customer relationship capital' is another name
Q4: Company's monetary, time and energy cost, all
Q5: A person or company that yields a
Q7: 'total customer benefits' includes
A)product benefits
B)services benefit
C)image benefit
D)all
Q8: Programs designed for customers which is limited
Q9: First step in analysis of customer value
Q10: Difference between customers evaluation including all costs
Q11: Process of building, organizing and using databases
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