First step in analysis of customer value is to
A) identify customers value attributes
B) assessing attributes importance
C) assessing company\s performance
D) assessing competitors performance
Correct Answer:
Verified
Q4: Company's monetary, time and energy cost, all
Q5: A person or company that yields a
Q6: Customers lifetime purchases that generate net present
Q7: 'total customer benefits' includes
A)product benefits
B)services benefit
C)image benefit
D)all
Q8: Programs designed for customers which is limited
Q10: Difference between customers evaluation including all costs
Q11: Process of building, organizing and using databases
Q12: Perceived monetary value of all benefits which
Q13: System includes all experiences while using market
Q14: Number of customers or potential customers who
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