Percentage or number of customers who move from one level to next level in buying decision process is called
A) conversion rates
B) marketing rates
C) shopping rates
D) loyalty rates
Correct Answer:
Verified
Q2: Customized products and services for customers and
Q3: Company's 'customer relationship capital' is another name
Q4: Company's monetary, time and energy cost, all
Q5: A person or company that yields a
Q6: Customers lifetime purchases that generate net present
Q7: 'total customer benefits' includes
A)product benefits
B)services benefit
C)image benefit
D)all
Q8: Programs designed for customers which is limited
Q9: First step in analysis of customer value
Q10: Difference between customers evaluation including all costs
Q11: Process of building, organizing and using databases
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