A client is fearful and reluctant to talk. Which of the following techniques is most effective when trying to engage the client in interaction?

Question

Quizplus · Accepted Answer

Broad openings allow the client to say as much or little as he or she wants. Focusing (concentrating on a single point) can be intimidating; giving information (making available the facts that the client needs) and silence do not encourage client interaction.

A Client Is Fearful and Reluctant to Talk