Which of the following is not a benefit to sellers of a recommendation system?
A) increased cross-sell
B) increased customer loyalty
C) personalization
D) enabling mass customization

Question

Quizplus · Accepted Answer

Personalization is a benefit to the users of a recommendation system, not directly to the sellers. Sellers benefit from increased cross-sell, customer loyalty, and enabling mass customization, which can lead to higher sales and customer retention. Personalization enhances the user experience by providing tailored recommendations, but it is the mechanism through which other benefits are realized for sellers, rather than a direct benefit itself.

Which of the Following Is Not a Benefit to Sellers