The nursing assistant (NA) is communicating with a client with hearing impairment who is in bed. The client watches the NA as the NA talks. What is the best action for the nursing assistant to take?

Question

Quizplus · Accepted Answer

The NA understands that the client reads lips and needs to see the NA's face. Standing in front of a sunny window, cupping hands near the mouth when speaking, and chewing gum would all distort the lips, thereby impairing communication with the client. Sitting at the same level and facing the client so the client may read the NA's lips is the best action to take to improve the communication process.

The Nursing Assistant (NA) Is Communicating with a Client with Hearing