The nursing assistant (NA) is caring for a resident who is crying after being told by the physician that the biopsy report shows that the resident has end-stage cancer and has very little time to live. What is the best action for the nursing assistant to take? The NA:

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Quizplus · Accepted Answer

The best action that the NA should take is to sit near the resident in silence and allow the resident to cry. By gently stoking the resident's hand, the resident knows the NA is there for the resident and ready to listen when the resident is ready to talk. Silence is also an effective communication in this scenario. The NA should not give false reassurance by stating it is going to be all right and that there is always hope for a miracle. The NA reacts with personal discomfort about the situation when leaving the room assuming that the resident wants privacy and time to gain composure, or leaving to update the nurse and to ask the nurse to go see the resident.

The Nursing Assistant (NA) Is Caring for a Resident Who