Patricia receives an email from her boss that objectively summarizes a recent meeting. However, Patricia views the email as being critical of her participation at the meeting. This is an example of the
A) neutrality effect.
B) positivity effect.
C) negativity effect.
D) reactionary effect.
E) burnout effect.

Question

Quizplus · Accepted Answer

The negativity effect means that recipient perceives a message as negative that is meant to be neutral.

Patricia Receives an Email from Her Boss That Objectively Summarizes