After receiving a hostile email, Jan took a 15-minute break and did deep-breathing exercises to release her anger. This is an example of
A) reinterpretation.
B) relaxation.
C) avoidance.
D) defensiveness.
E) passive incivility.

Question

Quizplus · Accepted Answer

Relaxation involves releasing and overcoming anger and frustration so that you can make a more rational and less emotional response.

After Receiving a Hostile Email, Jan Took a 15-Minute Break