Putting important information in a list can show good you-attitude because it makes finding the information easy for the reader.
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Q21: "We considered the best options for you"lacks
Q22: All business messages should use you-attitude.
Q23: Research shows that strong you-attitude will overcome
Q24: Apply you-attitude by putting good news first
Q25: In a job application letter, keep the
Q27: Which of the following is NOT a
Q28: To create you-attitude with content,
A) Be complete.
B)
Q29: You write to a customer about a
Q30: You notice that one of your employees
Q31: "Employees must park in lots A and
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