The difference between current performance and the standard is profit.
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Q10: Most employees like change and respond well
Q11: If change is effective, it cannot have
Q12: Perfection-having no errors-may be the only acceptable
Q13: Budgets are controlling devices as well as
Q14: Increased costs, without a proportionate increase in
Q16: Most often, managers need to improve performance
Q17: Standards should be revised when it is
Q18: Employee absenteeism is a major cost to
Q19: It is generally best to keep a
Q20: The management function of guiding employee actions
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