Question 1

Legitimate power is being used when a manager offers pay raises, bonuses, special assignments, or compliments as incentives to subordinates.

Accepted Answer

Legitimate power is derived from a person's position or job in an organization, not from offering incentives such as pay raises, bonuses, special assignments, or compliments, which are examples of reward power.

Question 2

Written channels are acceptable for simple messages that are easy to convey and require extensive dissemination quickly.

Accepted Answer

Written channels are efficient for distributing simple, straightforward messages to a wide audience quickly, as they allow for easy replication and dissemination without the need for direct verbal communication.

Question 3

Interpretation of nonverbal aspects of communication may be subtle and complicated.

Accepted Answer

Nonverbal communication includes gestures, facial expressions, body language, and tone of voice, all of which can vary significantly across different cultures and contexts, making interpretation nuanced and complex.

Question 4

There are no communication difficulties in using nonverbal communication.

Accepted Answer

Nonverbal communication can often lead to misunderstandings due to cultural differences, personal interpretations, and the ambiguity of gestures and facial expressions.

Question 5

Which of the following statements about ethical leadership is/are accurate?
A) Long-term, sustainable success can only be built upon a foundation of solid ethical behaviour.
B) Leaders should try to be ethical out of fear of being caught for doing something wrong.
C) Ethical leaders can act with confidence, knowing that their actions are beyond reproach.
D) a and c
E) a, b, and c

Accepted Answer

Ethical leadership is foundational to long-term success because it builds trust and credibility, which are essential for sustainable business. Ethical leaders also act with confidence, knowing their actions align with moral and ethical standards, not because they fear repercussions. Fear of being caught is not a motivation for ethical leadership; rather, ethical leadership is motivated by values and principles.

Question 6

Cultural differences are common in
A) only verbal communications.
B) only non-verbal communications.
C) both verbal and non-verbal communications.
D) none of the above.

Accepted Answer

Cultural differences manifest in both verbal and non-verbal communications, as language and behaviors vary significantly across cultures.

Quiz 3: Leading

Legitimate power is being used when a manager offers pay raises, bonuses, special assignments, or compliments as incentives to subordinates.

Written channels are acceptable for simple messages that are easy to convey and require extensive dissemination quickly.

Interpretation of nonverbal aspects of communication may be subtle and complicated.

There are no communication difficulties in using nonverbal communication.

Which of the following statements about ethical leadership is/are accurate?

Cultural differences are common in