Which of the following practices will NOT be considered unprofessional when writing a formal e-mail?
A) Using emoticons or smileys to personalize the e-mail message
B) Using all-capital letters or all lowercase letters in the e-mail
C) Ending the e-mail with just the first name rather than a complimentary closing
D) Keeping the subject line of the e-mail empty
Correct Answer:
Verified
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