When writing a business letter, which of the following salutations should a writer use to address a customer whose name and gender he or she does not know?
A) The Customer:
B) Dear Customer:
C) Ladies and Gentlemen:
D) Mr./Ms. Customer:

Question

Quizplus · Accepted Answer

"Dear Customer:" is the most appropriate and respectful salutation to use when the name and gender of the customer are unknown. It directly addresses the customer in a polite and generic manner without making assumptions about their identity.

When Writing a Business Letter, Which of the Following Salutations