Jack in the Box restaurants learned the hard way that dissatisfaction with hygiene factors causes much of the employee turnover experienced by fast-food restaurants.

Question

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Hygiene factors, according to Herzberg's Two-Factor Theory, include aspects like working conditions and salary. Poor hygiene factors can lead to job dissatisfaction, which in turn can cause higher employee turnover, a lesson Jack in the Box and many other fast-food restaurants have learned through experience.

Jack in the Box Restaurants Learned the Hard Way That