Steven Hensel's subordinates are resisting his "Quality is 1" campaign because they think it is just another management fad. In order to succeed with the program, Hensel will need to eliminate __________.
A) the leader of resistance
B) cynicism
C) fear of the unknown
D) misunderstandings

Question

Quizplus · Accepted Answer

Cynicism among employees towards new initiatives can often stem from past experiences where similar programs were introduced with much fanfare but little lasting impact. By addressing and reducing this cynicism, Hensel can create a more receptive environment for the "Quality is 1" campaign, encouraging his team to give it a genuine chance.

Steven Hensel's Subordinates Are Resisting His "Quality Is 1" Campaign