Amazingly, cleanliness ranks lower in guest survey results than does a good mirror and an in-room coffee maker.
Correct Answer:
Verified
Q27: A counter revolution is taking place because
Q28: The same guest holds different expectations about
Q29: Hotels are no different from manufacturing: The
Q30: Total quality management (TQM) originated in the
Q31: Bedding has become as much a public
Q33: Although different hotel companies use different names
Q34: Third (top) sheets, which are gaining popularity
Q35: Top sheets (third sheets) are changed along
Q36: "How was everything?"is the right question for
Q37: Safety can be improved by directing children
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents