Question 1

Movement such as smiles, waves, and pointing are known as physiognomy.

Accepted Answer

Correct:Nonverbal messages related to motion, such as waving or pointing, are known as kinesics.
Incorrect:Nonverbal messages related to motion, such as waving or pointing, are known as kinesics.

Question 2

Nonverbal messages can be received by others even by an individual's unchangeable characteristics.

Accepted Answer

Correct:Characteristics such as body size and height can be perceived by others as nonverbal messages.
Incorrect:Characteristics such as body size and height can be perceived by others as nonverbal messages.

Question 3

Gaze is most often associated with sadness and affection.

Accepted Answer

Correct:Gaze seems to be most associated with threat or affection.
Incorrect:Gaze seems to be most associated with threat or affection.

Question 4

Functional/professional touch is the most highly dictated, generally by implicit cultural rules.

Accepted Answer

Correct:Social/polite touch is the most rule-governed, often by implicit rules within a culture.
Incorrect:Social/polite touch is the most rule-governed, often by implicit rules within a culture.

Question 5

Because there is so much room for misinterpretation, nonverbal communication should be kept to a minimum when we are dealing with people from other cultures.

Accepted Answer

Correct:While it can cause misunderstandings, nonverbal communication can also lead to increased understanding among people of different cultures.
Incorrect:While it can cause misunderstandings, nonverbal communication can also lead to increased understanding among people of different cultures.

Question 6

Which of the following is NOT considered nonverbal communication?
A) A shoulder shrug
B) American Sign Language
C) Rolling your eyes
D) Standing in someone's personal space

Accepted Answer

a.Incorrect. Because it is a language that has been agreed upon by a large group and the symbols have been assigned and made formal, ASL is not considered nonverbal communication.
b.Correct. Because it is a language that has been agreed upon by a large group and the symbols have been assigned and made formal, ASL is not considered nonverbal communication.
c.Incorrect. Because it is a language that has been agreed upon by a large group and the symbols have been assigned and made formal, ASL is not considered nonverbal communication.
d.Incorrect. Because it is a language that has been agreed upon by a large group and the symbols have been assigned and made formal, ASL is not considered nonverbal communication.

Question 7

Our brains put the elements of nonverbal communication together and process them as a whole, which is known as:
A) gestalt.
B) channels.
C) ubiquity.
D) code.

Accepted Answer

a.Correct. Gestalt is a whole that is perceived as the combination of the sum of all parts.
b.Incorrect. Gestalt is a whole that is perceived as the combination of the sum of all parts.
c.Incorrect. Gestalt is a whole that is perceived as the combination of the sum of all parts.
d.Incorrect. Gestalt is a whole that is perceived as the combination of the sum of all parts.

Question 8

Kerri is upset about the bad grade she recently received on a test, and to show his sympathy, her friend Shawn pats her on the back. Shawn's action falls into the category of:
A) kinesics.
B) oculesics.
C) proxemics.
D) haptics.

Accepted Answer

a.Incorrect. Haptics focuses on forms of physical contact.
b.Incorrect. Haptics focuses on forms of physical contact.
c.Incorrect. Haptics focuses on forms of physical contact.
d.Correct. Haptics focuses on forms of physical contact.

Question 9

Dwayne makes sure to wear his Fitbit prominently every day so people will see that he is dedicated to fitness. The Fitbit is a(n):
A) environmental feature.
B) oculesic.
C) artifact.
D) piece of clothing.

Accepted Answer

a.Incorrect. Artifacts are items carried or worn that have communicative value.
b.Incorrect. Artifacts are items carried or worn that have communicative value.
c.Correct. Artifacts are items carried or worn that have communicative value.
d.Incorrect. Artifacts are items carried or worn that have communicative value.

Question 10

Stephania holds up her thumb and forefinger about an inch apart to show her friend how close she was to winning her race at the track meet. This gesture is an:
A) illustrator.
B) emblem.
C) adapter.
D) emotional display.

Accepted Answer

a.Correct. An illustrator accompanies a verbal speech to help illustrate the content of the message.
b.Incorrect. An illustrator accompanies a verbal speech to help illustrate the content of the message.
c.Incorrect. An illustrator accompanies a verbal speech to help illustrate the content of the message.
d.Incorrect. An illustrator accompanies a verbal speech to help illustrate the content of the message.

Question 11

When Joseph learned that his friend got the job that Joseph had also applied for, his face momentarily fell before he put on a big smile and congratulated his friend. Joseph's look of disappointment was a(n):
A) pseudoexpression.
B) microexpression.
C) macroexpression.
D) oculesic.

Accepted Answer

a.Incorrect. Microexpressions are unintentional brief flashes of a person's emotional experience.
b.Correct. Microexpressions are unintentional brief flashes of a person's emotional experience.
c.Incorrect. Microexpressions are unintentional brief flashes of a person's emotional experience.
d.Incorrect. Microexpressions are unintentional brief flashes of a person's emotional experience.

Question 12

If your friend speaks very quickly, running her words together as she talks, she is speaking at a fast:
A) rhythm.
B) rate.
C) cadence.
D) convergence.

Accepted Answer

a.Incorrect. Rate is the speed at which a person speaks.
b.Correct. Rate is the speed at which a person speaks.
c.Incorrect. Rate is the speed at which a person speaks.
d.Incorrect. Rate is the speed at which a person speaks.

Question 13

If you were buying a car, you would probably speak to the car salesperson at about:
A) 0 to 18 inches.
B) 18 inches to 4 feet.
C) 4 to 8 feet.
D) 8 or more feet.

Accepted Answer

a.Incorrect. Most North American business transactions take place at social-consultative distance, about 4 to 8 feet.
b.Incorrect. Most North American business transactions take place at social-consultative distance, about 4 to 8 feet.
c.Correct. Most North American business transactions take place at social-consultative distance, about 4 to 8 feet.
d.Incorrect. Most North American business transactions take place at social-consultative distance, about 4 to 8 feet.

Question 14

Jorge has been going to the gym and lifting weights five times a week. He wants to bulk up his skinny body with some muscle and become a(n):
A) megamorph.
B) ectomorph.
C) endomorph.
D) mesomorph.

Accepted Answer

a.Incorrect. The mesomorph body shape is characterized by an athletic build and a muscular, V-shaped torso.
b.Incorrect. The mesomorph body shape is characterized by an athletic build and a muscular, V-shaped torso.
c.Incorrect. The mesomorph body shape is characterized by an athletic build and a muscular, V-shaped torso.
d.Correct. The mesomorph body shape is characterized by an athletic build and a muscular, V-shaped torso.

Question 15

You and your friends tend to use the same expressions, in the same tone of voice. This is:
A) vocal filling.
B) accent.
C) speech convergence.
D) speech divergence.

Accepted Answer

a.Incorrect. Speech convergence is the alteration of vocal characteristics to match that of desirable conversational partners.
b.Incorrect. Speech convergence is the alteration of vocal characteristics to match that of desirable conversational partners.
c.Correct. Speech convergence is the alteration of vocal characteristics to match that of desirable conversational partners.
d.Incorrect. Speech convergence is the alteration of vocal characteristics to match that of desirable conversational partners.

Question 16

Which of the following is NOT true of kinesic gestures?
A) They are highly regulated by culture.
B) Because they often go along with a verbal message, they are rarely misinterpreted.
C) They are used not only to stand in for speech, but also to enhance speech.
D) They are used in a wide range of communications and can sometimes be unintentional.

Accepted Answer

a.Incorrect. Like much nonverbal communication, kinesic gestures are often dictated by cultural rules and therefore can be misread by people of different cultures.
b.Correct. Like much nonverbal communication, kinesic gestures are often dictated by cultural rules and therefore can be misread by people of different cultures.
c.Incorrect. Like much nonverbal communication, kinesic gestures are often dictated by cultural rules and therefore can be misread by people of different cultures.
d.Incorrect. Like much nonverbal communication, kinesic gestures are often dictated by cultural rules and therefore can be misread by people of different cultures.

Question 17

According to expectancy violation theory, which of the following is an unacceptable form of touch?
A) Riya is having a hard time getting a read on how her brother's new girlfriend feels about her. In order to get his girlfriend to like her, Riya gives her a big hug whenever they see each other.
B) Though Kelly and Sara are only casual work acquaintances, Sara puts her arm around Kelly and says she's sorry when she hears that Kelly's father has died.
C) While using a handshake in the American office, Mateo greets his colleagues in the Argentinian office with a quick kiss on the cheek.
D) After the girl he has been dating agrees to see him exclusively, Hiro puts his arm around her whenever they walk together so that people will know they are in a relationship.

Accepted Answer

a.Correct. Different situations dictate different kinds of touch, but we should generally behave as expected unless we know we are viewed positively by the recipient of the touch.
b.Incorrect. Different situations dictate different kinds of touch, but we should generally behave as expected unless we know we are viewed positively by the recipient of the touch.
c.Incorrect. Different situations dictate different kinds of touch, but we should generally behave as expected unless we know we are viewed positively by the recipient of the touch.
d.Incorrect. Different situations dictate different kinds of touch, but we should generally behave as expected unless we know we are viewed positively by the recipient of the touch.

Question 18

Darius thought his colleague from Saudi Arabia was extremely pushy and rude because of the way he stood so close to Darius every time they spoke. Darius is having trouble __________ his colleague's nonverbal message.
A) encoding
B) decoding
C) segregating
D) presenting

Accepted Answer

a.Incorrect. The message is encoded by Darius's colleague, but the breakdown comes in Darius's decoding of that message.
b.Correct. The message is encoded by Darius's colleague, but the breakdown comes in Darius's decoding of that message.
c.Incorrect. The message is encoded by Darius's colleague, but the breakdown comes in Darius's decoding of that message.
d.Incorrect. The message is encoded by Darius's colleague, but the breakdown comes in Darius's decoding of that message.

Question 19

Consider a time when you or someone you know misconstrued a haptic code. What was the situation? What was the consequence? What made the code difficult to decipher? Why are haptic codes so easy to misinterpret?

Accepted Answer

The answer of Consider a time when you or someone...

Question 20

Consider three people you encountered today, perhaps including someone you didn't even speak to. What messages, intentional and unintentional, did those people send by their mere appearance? Do you think the message you received is the message they intended to send? Why or why not?

Accepted Answer

The answer of Consider three people you encountered today, perhaps...

Quiz 6: Nonverbal Messages and Perception

Movement such as smiles, waves, and pointing are known as physiognomy.

Nonverbal messages can be received by others even by an individual's unchangeable characteristics.

Gaze is most often associated with sadness and affection.

Functional/professional touch is the most highly dictated, generally by implicit cultural rules.

Because there is so much room for misinterpretation, nonverbal communication should be kept to a minimum when we are dealing with people from other cultures.

Which of the following is NOT considered nonverbal communication?

Our brains put the elements of nonverbal communication together and process them as a whole, which is known as:

Kerri is upset about the bad grade she recently received on a test, and to show his sympathy, her friend Shawn pats her on the back. Shawn's action falls into the category of:

Dwayne makes sure to wear his Fitbit prominently every day so people will see that he is dedicated to fitness. The Fitbit is a(n) :

Stephania holds up her thumb and forefinger about an inch apart to show her friend how close she was to winning her race at the track meet. This gesture is an:

When Joseph learned that his friend got the job that Joseph had also applied for, his face momentarily fell before he put on a big smile and congratulated his friend. Joseph's look of disappointment was a(n) :

If your friend speaks very quickly, running her words together as she talks, she is speaking at a fast:

If you were buying a car, you would probably speak to the car salesperson at about:

Jorge has been going to the gym and lifting weights five times a week. He wants to bulk up his skinny body with some muscle and become a(n) :

You and your friends tend to use the same expressions, in the same tone of voice. This is:

Which of the following is NOT true of kinesic gestures?

According to expectancy violation theory, which of the following is an unacceptable form of touch?

Darius thought his colleague from Saudi Arabia was extremely pushy and rude because of the way he stood so close to Darius every time they spoke. Darius is having trouble __________ his colleague's nonverbal message.

Consider a time when you or someone you know misconstrued a haptic code. What was the situation? What was the consequence? What made the code difficult to decipher? Why are haptic codes so easy to misinterpret?

Consider three people you encountered today, perhaps including someone you didn't even speak to. What messages, intentional and unintentional, did those people send by their mere appearance? Do you think the message you received is the message they intended to send? Why or why not?