An activity associated to returns management process is:
A)Design distribution network to deliver goods on-time
B)Manage product and service agreements with customers
C)Develop guidelines for returns and disposal
D)Design and implement customer response procedures
E)Forecast demand

Question

Quizplus · Accepted Answer

Developing guidelines for returns and disposal is directly related to the returns management process, which involves handling returned products and determining their appropriate disposition.

An Activity Associated to Returns Management Process Is