An activity associated to supplier relationship management process is:
A) Design distribution network to deliver goods on-time
B) Manage product and service agreements with customers
C) Tailor goods and services to meet the needs of customer groups
D) Design and implement customer response procedures
E) Establish formal relationships with key suppliers
Correct Answer:
Verified
Q7: Customer service management is:
A)Create and maintain customer
Q8: An activity associated to customer service management
Q9: An activity associated to demand management process
Q10: Order fulfillment is:
A)Make goods to satisfy target
Q11: An activity associated to manufacturing flow management
Q13: An activity associated to returns management process
Q14: _, a supply chain performance measure, informs
Q15: _, a supply chain performance measure, captures
Q16: _ represents the average time required for
Q17: Supply chain environmental performance, supply chain performance
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