You are writing to ABClothes.com to request an exchange for an ordered shirt that was recently sent to you in an incorrect size; the message you write will be
A) a routine claim.
B) a persuasive request.
C) a negative news message.
D) a goodwill message.
Correct Answer:
Verified
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Q45: Which of the following is NOT good
Q46: Claims related to product warranties,guarantees,or contractual conditions
Q47: A procedural message may be ineffective if
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Q50: Which of the following requires an individualized
Q51: A well-written message acknowledging a customer's order
Q52: Which of the following guidelines for writing
Q53: Ignacio is asking for a refund or
Q54: Which of the following are the most
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