Claims related to product warranties,guarantees,or contractual conditions are typically ____ claims.
A) persuasive
B) inductive
C) routine
D) negative news
Correct Answer:
Verified
Q41: In writing a routine claim,
A)the message should
Q42: Zappos,an Internet business success story,has built its
Q43: After consideration of a customer's request for
Q44: Which of the following sentences is a
Q45: Which of the following is NOT good
Q47: A procedural message may be ineffective if
Q48: Manual,a credit supervisor,must write a letter informing
Q49: You are writing to ABClothes.com to request
Q50: Which of the following requires an individualized
Q51: A well-written message acknowledging a customer's order
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