Zappos,an Internet business success story,has built its success on outstanding customer service.Which of the following is NOT part of Zappos' strategy?

Question

Quizplus · Accepted Answer

Zappos' strategy includes free product shipping, free return product shipping, and a focus on repeat customers. However, Zappos does not have more products listed on their website than they have in their warehouse. In fact, they ensure that they have adequate stock of all products listed on their website to fulfill customer orders promptly.

Zappos,an Internet Business Success Story,has Built Its Success on Outstanding