While financial incentives can encourage customers to switch to the Internet for their purchasing, it will normally take some type of value-added or convenience incentive to make a more permanent change in purchasing habits.

Question

Quizplus · Accepted Answer

Financial incentives may initially attract customers, but long-term changes in purchasing habits often require additional benefits such as convenience or added value to sustain the shift.

While Financial Incentives Can Encourage Customers to Switch to the Internet