Satisfaction depends on:
A) consumers' perceptions of the product's performance during consumption
B) consumers' expectations of how the product will perform
C) the feelings experienced during consumption
D) A and B
E) A, B, and C

Question

Quizplus · Accepted Answer

Satisfaction is influenced by a combination of factors including consumers' perceptions of the product's performance during consumption, their expectations of how the product will perform, and the feelings experienced during consumption. These elements together shape the overall satisfaction level.

Satisfaction Depends On