In which of the following eras did the consumer have the most influence?
A) Manufacturer
B) Wholesaler
C) Retailer
D) Production
E) Selling

Question

Quizplus · Accepted Answer

In the Retailer era, the focus shifted towards meeting the specific needs and preferences of consumers, giving them more influence over the market compared to previous eras. This era emphasized customer service, satisfaction, and the shopping experience, making the consumer's voice more powerful in influencing product offerings and business practices.

In Which of the Following Eras Did the Consumer Have