Question 1

Megan Andrews is the CEO of a chain of Italian restaurants in the Pacific Northwest. One thing that distinguishes Megan in her leadership style is a capacity to show empathy for others, establish trusting relationships, and provide workers the opportunity to participate in decision making. Megan is an example of a leader who has a __________ orientation.

Accepted Answer

Megan Andrews demonstrates a relations orientation by showing empathy, establishing trusting relationships, and involving workers in decision-making, all of which are key aspects of focusing on the interpersonal relationships within the organization.

Question 2

The general consensus is that effective leaders use

Accepted Answer

Effective leaders are known to use a combination of behavioral orientations, including task orientation and relations orientation, to adapt to different situations and meet the needs of their team and organization.

Question 3

Setting performance goals, planning and scheduling work, coordinating activities, and giving directions are examples of which of the following?

Accepted Answer

These activities are characteristic of task orientation, as they focus on the tasks and activities required to achieve specific goals or objectives. Task orientation involves managing and directing the work needed to complete tasks efficiently and effectively.

Question 4

Jack Smith repeatedly set performance goals for his subordinates and critically supervised their work performance. Jack went so far as to plan and schedule their work days. Jack's behavior is evidence of which of the following?

Accepted Answer

Jack Smith's behavior of setting performance goals, critically supervising work performance, and planning and scheduling work days for his subordinates is indicative of a task orientation. This approach focuses on the tasks and work activities as the primary means of managing and motivating employees.

Question 5

Behavior that shows empathy for subordinates, support for their needs, and trust relationships with them is evidence of

Accepted Answer

Behavior that shows empathy for subordinates, support for their needs, and trust relationships with them is evidence of a relations orientation. This approach emphasizes the importance of leaders' interactions with their team members, focusing on creating a supportive and understanding environment.

Question 6

Calvin is typically very responsive to his boss's requests because he knows that his boss has the power to grant him tangible benefits such as a pay raise, a promotion, or a better work schedule. In this example, Calvin is responding to his boss's __________ power.

Accepted Answer

Calvin is responding to his boss's reward power, as he is motivated by the potential for tangible benefits like pay raises, promotions, or better work schedules, which are all forms of rewards.

Question 7

Richard McCormick, the CEO of his own company, is able to provide high performing employees tangible benefits such as bonuses, salary increases, and promotions. The ability to distribute these types of benefits gives Mr. McCormick __________ power.

Accepted Answer

Reward power is based on the ability of an individual to grant rewards or benefits to others. In this context, Richard McCormick has reward power because he can offer bonuses, salary increases, and promotions to high performing employees.

Question 8

The two forms of personal power are

Accepted Answer

Expert and referent power are the two forms of personal power. Expert power comes from one's skills or knowledge, while referent power comes from being admired or respected.

Question 9

Adam Smith is personal assistant to Stan Churchill, the President of North Sea Shipping. Because of his position, Mr. Smith has access to a tremendous amount of information that flows in and out of the president's office. Mr. Smith's unique access provides him __________ power.

Accepted Answer

Adam Smith's unique access to a tremendous amount of information due to his position as a personal assistant to the president of North Sea Shipping provides him with information power. This type of power is derived from possessing knowledge that others need or want.

Question 10

Hal Williams is a computer specialist who is known throughout his firm for his ability to troubleshoot computer problems. As a result of his skills in this area, Hal has become a very influential person in his firm. Based on this example, we can conclude that Hal has acquired __________ power.

Accepted Answer

Hal has acquired expert power due to his specialized knowledge and skills in troubleshooting computer problems, which makes him influential in his firm.

Question 11

Cycle Sports is a chain of motorcycle dealerships in Ohio and Indiana. During the past three years, the company was forced to close twelve dealerships and almost went bankrupt as a result of declining sales. Mr. Rich Berry, who is a marketing specialist, was hired by the company five months ago and has made tremendous progress in turning things around. As a result of his marketing savvy, Mr. Berry has quickly become a very influence person in the firm. Mr. Berry has become influential because of __________ power.

Accepted Answer

Mr. Berry has become influential due to his expertise in marketing, which has significantly contributed to turning the company around. This is an example of expert power, where influence is derived from possessing knowledge or skills in a specific domain.

Question 12

The four forms of position power are

Accepted Answer

The four forms of position power are legitimate, coercive, reward, and information. These forms of power are based on the position one holds within an organization and the authority that comes with that position.

Question 13

The ability to influence based on personal liking, charisma, and reputation is called

Accepted Answer

Referent power is based on the personal attraction or charisma of the individual and their reputation, which allows them to influence others.

Question 14

The CEO of General Signal Corporation has the ability to bring together human, informational, and material resources to get something done. This ability, in the context of a discussion on leadership, is referred to as

Accepted Answer

The ability to bring together resources to achieve a goal is often referred to as "power" in the context of leadership, as it involves the capacity to influence and mobilize resources effectively.

Question 15

Kevin Rollins is the newly appointed manager of R&D at Trident Software. In the context of a discussion of leadership, in order to get the human, informational, and material resources necessary to effectively run his department, Kevin needs

Accepted Answer

Power is essential for a manager to secure the necessary resources (human, informational, and material) to run a department effectively. It enables the manager to influence others and ensure the department's goals are met.

Question 16

__________ is the right to get something done and is officially sanctioned; __________ is the ability to get results.

Accepted Answer

Authority refers to the official right to make decisions or command, while power is the capacity to achieve objectives or get results, often through influence or control over resources.

Question 17

Which of the following best describes who can attain power in an organization?

Accepted Answer

Power within an organization can be attained by anyone, regardless of their rank or position. This includes individuals who may not have formal authority but possess expertise, knowledge, or networks that are valuable to the organization, allowing them to influence decisions and outcomes.

Question 18

The type of power that is derived from opportunities inherent in a person's position in an organization is referred to as

Accepted Answer

Legitimate power is derived from a person's position or job in an organization, giving them the authority to influence others based on their formal role.

Question 19

Which of the following is not a form of position power?

Accepted Answer

Expert power is derived from possessing knowledge or expertise in a particular area, not from one's position or title within an organization.

Question 20

The type of power that is derived from the interpersonal relationship between a leader and his or her followers is called

Accepted Answer

Personal power is derived from the interpersonal relationships between a leader and their followers, based on the leader's personal qualities, skills, or abilities, rather than their formal position or authority.

Quiz 12: Leading in a Dynamic Environment