Social relationships that evolve within an organization produce communication channels that are neither required nor controlled by management. This type of communication is known as
A) formal.
B) informal.
C) horizontal.
D) temporary.
E) static.

Question

Quizplus · Accepted Answer

Informal communication refers to the exchange of information that occurs outside of the formal, structured communication channels of an organization. It is not mandated or directly controlled by management and often occurs naturally among employees.

Social Relationships That Evolve Within an Organization Produce Communication Channels