A beauty parlor finds that a good hair stylist has a loyal following and can take a large proportion of his or her clients to a new location. This illustrates which characteristic of services?
A) Perishability
B) Intangibility
C) Variability
D) Inseparability
Correct Answer:
Verified
Q23: The perishability attribute of services means they
Q24: Unused capacity cannot be stored and then
Q25: How well a repair is performed often
Q26: The perishability attribute of services requires companies
Q27: Which characteristic of services makes it difficult
Q29: The high costs and low reliability of
Q30: When a service firm decides to automate
Q31: Pre-planned systems sold as one unit such
Q32: Pre-planned systems and automation can be combined
Q33: A service blueprint can be best defined
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