Unused capacity cannot be stored and then shifted from a slow time period to a busy time period. This refers to which characteristic of services?

Question

Quizplus · Accepted Answer

Perishability refers to the characteristic of services that they cannot be stored for later use or sale. This means that any unused capacity at a given time (such as empty hotel rooms or unbooked appointments) cannot be saved and used at a later date, highlighting the need for effective capacity management in service industries.

Unused Capacity Cannot Be Stored and Then Shifted from a Slow