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What Was at the Center of Ford's Crisis Management Efforts

Question 17

Multiple Choice

What was at the center of Ford's crisis management efforts during the economic problems faced by the Big 3 auto makers in 2008?


A) a Web site distinguishing Ford from GM and Chrysler
B) full page advertisements in local newspapers across the U.S.
C) information about Ford's history on social networking sites
D) a YouTube video comparing Ford, GM, and Chrysler cars
E) viral marketing campaigns geared to generate public support

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